Paul
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Paul
Store Manager21st Year of Service -
Shaun
Deputy Manager16th Year of Service -
Stuart
Field Sales Manager17th Year of Service -
David
Senior Sales Advisor13th Year of Service
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Paul
Store ManagerThe good-looking lad with the beard, that's me! I've recently recabled my whole house, with a nice big 4K TV and even bigger speakers to indulge in my passion for music and film. When I'm not annoying the neighbours with sound waves, I can be found playing in cars, motorbikes or go-karts. -
Shaun
Deputy ManagerHaving previously worked for Richer Sounds in the past, I'm back and cannot wait to help you get up and running with your new system, whether it be a TV, AV or a brand new hi-fi! Pop down to our store and I'll happily help you choose the ideal system for you and your home. -
Stuart
Field Sales ManagerBeing a huge music fan, I can usually be found in our demo room listening to the newest tunes on the newest gear. Don't be shy, pop down with a few CDs and have a listen with me. My good service doesn't end there. If you're unsure how to set up or get the best from your new system, give me a shout and I can install and show you how to use it. -
David
Senior Sales AdvisorI've been a massive music fan since the ripe old age of five, spinning my dad's prized Black Sabbath vinyl when he was not around to tell me off for using it. Since those early days to the present when I'm exploring new tunes I still believe in one thing, the sounds I hear have to be high quality. So if high quality matters to you too, come and have a chat and a drink with me, even if you feel it's over something silly like a new interconnect.
Clearance Items In-Store Now!
Store Services
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Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock. -
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Find out more here. -
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here. -
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Find out more here. -
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here. -
Spread The Cost
Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
Find out more here. -
Video Appointments
Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now. -
The VIP Club
Join free today and receive fantastic privileges.
Find out more here.
About Us - Middlesbrough
Our expertise and product knowledge are second to none due to our extensive training and experience. You would be right to expect us to know our stuff.
Not just that, but we'll go above and beyond to give you great service: from helping you make your first tentative decision, through trying out the kit in our Experience room, to carrying out a free in-person or video consultation to assess your space and needs, to designing and building a bespoke installation, or booking video and in-store appointments outside our usual opening times for our VIPs. We'll give you the lowest prices guaranteed on the high street with our Price Beat policy (Ts&Cs apply). We will even carry your prized purchase to your car or arrange one of our quick and easy delivery options, and can offer you our range of fantastic six-year guarantees.
So for all your TV, hi-fi and home cinema needs, why would you go anywhere else!
Parking Instructions
We have space for four cars directly in front of the shop - please leave room for other customers to park alongside. The nearest large car park is the Cleveland Centre. If you're on Borough Road, go past the store, heading east. Take the first left at the traffic lights on to Albert Road. Continue through the first traffic lights and take the next left and follow signs into the car park.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.