Reasons to shop with us

12 great reasons to shop with us

#1  All the answers you need – from real people!

We're here for you 7 days a week with friendly, knowledgeable, impartial advice and after sales care from real human beings. Talk to us via appointment, phone & video call or simply visit your local store and chat face-to-face with the in-store experts. You can also call our UK-based telesales team, who all do the same intensive product training.

Contact our experts

#2  Get the lowest prices, guaranteed!

We guarantee you'll get the lowest prices shopping with us. Ts&Cs apply. Products must be brand new, in stock and with a similar guarantee.

Full details

#3  You're always talking to the owner!

Being proudly employee-owned means everyone you talk to has a real stake in the company's success, as we indirectly own 60% of the company. As indirect owners, everyone you speak to at Richer Sounds has a vested interest in helping you select the best product or service and resolving any queries you might have.

Find out more

#4  Award-winning service for our customers since 1978

We are the one of the UK’s highest-rated hi-fi and AV retailers on Trustpilot. With over 90,000 reviews and a TrustScore of 4.9/5, 98% of Richer Sounds’ reviews are 4 or 5 stars out of 5. We’re also rated 4.9/5 on Google, with over 32,000 reviews, and Richer Sounds has won the Which? Retailer of the Year award consecutively for the last 6 years it has been awarded.

Find out more

#5  Our teams are on a high street nearby

Supporting local high streets is important to us! Get great offers & clearance bargains in 51 stores nationwide, or from telesales and online. Plus B2B and custom installation departments. We’re local, reliable and invested in making sure that we have the right products or solutions for you!

Find your local store

#6  Our unique culture and way of working

In a recent TSB survey, 97% of people agreed it's important that businesses act responsibly. By shopping with us, you're supporting a retailer that plays fair with customers, suppliers and staff. We always try hard to act accordingly and this culture runs through everything we do.

Find out more

#7  We'll happily come to you

To find the ideal solutions for you, ask us for a FREE, NO OBLIGATION consultation and survey at your home or place of work today. Or let our experts video-call you.

Find out more

#8  Be a VIP, with fantastic privileges

Become a Richer Sounds VIP Club member in seconds with just an email address.

Join for FREE today

#9  We've got it covered for longer

We offer free extended guarantees on many products for VIP Club members, and a 6 Year Guarantee on hi-fi & home cinema components that's refundable if unused.

Find out more

#10  An enhanced entertainment experience

Want to take your experience to the next level but are unsure where to start? Our bespoke installations will turn your dreams into state-of-the-art reality.

Find out more

#11 Get your purchase when it suits

Delivery couldn't be easier, with convenient next working day, nominated day, or FREE delivery (3 - 5 working days (Mon to Fri, excl. Bank Hols) to most of mainland GB, orders over £50).

Find out more

#12  Music and movies are our inspiration!

We're as passionate about home entertainment as you! Why not explore our blog, read our reviews & watch our product videos?

Learn more