Joseph
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Joseph
Store Manager9th Year of Service -
Dean
Deputy Manager3rd Year of Service -
Alex
Field Sales Manager10th Year of Service -
Simon
Senior Sales Advisor10th Year of Service
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Joseph
Store ManagerI've studied sound as a whole and enjoy recording my own music. If you're stuck and need to know how to achieve awesome sound from your hi-fi, TV or portable device, I'll keep you well informed on show-stopping sound. Pop in-store today with your favourite CD's or vinyl and let me show you how to get the best from your music in our home-styled demonstration room. I look forward to seeing you soon! -
Dean
Deputy ManagerTo me music is like a great story and the little details really matter. I really enjoy listening to the journey and hearing the separation. With this, I will make sure that anything you buy from our hi-fi section will give you that same experience. Customer service is also huge thing to me, ensuring all of your needs and requirements are meet and fulfilled is key. Knowing you are walking away after your purchase with a smile make me happy. -
Alex
Field Sales ManagerWith a background in hospitality, customer service is of great significance to me. I have a big passion for all things audio visual and am more than happy to help with any queries, from mini hi-fi systems to home cinema set-ups. Whether you need help rejuvenating a weathered setup or want to get the best out of a new system, pop in-store today and you'll be greeted with a smile and a brew. -
Simon
Senior Sales AdvisorI'm a hi-fi enthusiast, ready to demonstrate the very best amplifiers, speakers and more in-store to you. If you want to talk about the future of hi-fi television and video games I'll be happy to take as much time as you need to discuss and hopefully help guide you to hi-fi Nirvana. Pop in today for a coffee and a chat.
Clearance Items In-Store Now!
Store Services
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Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock. -
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Find out more here. -
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here. -
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Find out more here. -
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here. -
Spread The Cost
Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
Find out more here. -
Video Appointments
Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now. -
The VIP Club
Join free today and receive fantastic privileges.
Find out more here.
About Us - Tunbridge Wells
With our in-depth training and impartial, expert advice, we're perfectly positioned to help you decide what's right for you from our fantastic range of high-tech home entertainment gadgetry. Ask us about an in-store demo or a free in-person or video consultation, where we'll match your needs with your space and your budget to give you our best recommendation.
Our Experience room has been designed to show off the latest kit to its full potential, complete with TVs, a projector, surround sound and streaming hi-fi separates, away from the noise of the shop floor. What's more, we can set up any equipment you'd like to test, even if it's not in there already. We can even book video and in-store appointments outside our usual opening times for our VIPs.
We specialise in custom installations and home automation too. And with our six-year guarantees you can relax and not worry about a thing. Come and see us soon.
Parking Instructions
We have five dedicated spaces, 2 at the front and 3 at the rear of the shop. To access the spaces at the rear just turn into the road alongside the building. If taking a large purchase, please talk to one of our colleagues who should be able to free up loading space at the front of the store for you and even help carry your goods out.
Other parking is available in the area if our car park is full. We will happily pay your first hours parking at our closest pay and display carpark (Meadow Road) which is 0.3 miles from the store.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.