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Store Services

  • Buy By Phone

    We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock.
  • Custom Installation

    Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
    Find out more here.
  • Free Consultation

    For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here.
  • Lowest Price Guaranteed

    Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
    Find out more here.
  • Repair Service

    In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here.
  • Spread The Cost

    Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
    Find out more here.
  • Video Appointments

    Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now.
  • The VIP Club

    Join free today and receive fantastic privileges.
    Find out more here.

About Us - Tunbridge Wells

With our in-depth training and impartial, expert advice, we're perfectly positioned to help you decide what's right for you from our fantastic range of high-tech home entertainment gadgetry. Ask us about an in-store demo or a free in-person or video consultation, where we'll match your needs with your space and your budget to give you our best recommendation.

Our Experience room has been designed to show off the latest kit to its full potential, complete with TVs, a projector, surround sound and streaming hi-fi separates, away from the noise of the shop floor. What's more, we can set up any equipment you'd like to test, even if it's not in there already. We can even book video and in-store appointments outside our usual opening times for our VIPs.

We specialise in custom installations and home automation too. And with our six-year guarantees you can relax and not worry about a thing. Come and see us soon.

 

Parking Instructions

We have five dedicated spaces, 2 at the front and 3 at the rear of the shop. To access the spaces at the rear just turn into the road alongside the building. If taking a large purchase, please talk to one of our colleagues who should be able to free up loading space at the front of the store for you and even help carry your goods out.

Other parking is available in the area if our car park is full. We will happily pay your first hours parking at our closest pay and display carpark (Meadow Road) which is 0.3 miles from the store.

If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.

For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.

Installation gallery and brochures

Customer reviews & letters