Joe
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Joe
Store Manager9th Year of Service -
Kevin
Deputy Manager11th Year of Service -
Arron
Field Sales Manager7th Year of Service -
Mike
Senior Sales Advisor2nd Year of Service -
James
Sales Advisor1st Year of Service
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Joe
Store ManagerHaving studied both in Film and Sound technology, I have a true appreciation for the difference that the correct AV setup can make to home entertainment. I have an extensive knowledge of music and film and would relish the opportunity to talk to you about how best to make these come to life. -
Kevin
Deputy ManagerHome cinema is where my passion lies, having discovered the difference a well judged system can bring to the cinematic experience of watching a movie at home, whether it's a Disney film or the latest blockbuster. I always endeavour to search out the various options available and at a price that suits. At the end of the day knowing you're going away happy, and will enjoy many hours of pleasure as a result, is what counts. -
Arron
Field Sales ManagerAn avid fan of all things audio and hi-fi related, I'm more than happy to advise you on the best options for your musical needs. I've got 12 years of experience as a DJ in and around York, so understand what a difference the right set up can make. -
Mike
Senior Sales AdvisorWith over ten years’ experience as a consumer electronics buyer, I have built up a good knowledge of audio and visual products. I also love most genres of film and most types of music. I’m a great believer that to get the best experience from any music or visual products, you have to have the correct set up! So come down to the store today and let me help you find what you’re looking for. -
James
Sales AdvisorI have grown up listening to and making music. I know how important high-quality equipment is for enjoying things as they were meant to be heard. I have years of customer service experience and I'm more than happy to help with any questions you may have.
Clearance Items In-Store Now!
Store Services
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Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock. -
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Find out more here. -
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here. -
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Find out more here. -
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here. -
Spread The Cost
Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
Find out more here. -
Video Appointments
Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now. -
The VIP Club
Join free today and receive fantastic privileges.
Find out more here.
About Us - York
We've got all the latest home entertainment tech on display and we'll offer you the lowest prices guaranteed with our Price Beat policy (although some Ts&Cs apply). Our greatest asset though is our desire to give you the best possible service, both before and after purchase. We can even book video and in-store appointments outside our usual opening times for our VIPs.
We'll give you unbiased, expert advice, borne out of many years of experience and considerable training, to help you make a decision. We'll set up your choice of equipment in our Experience room so you can test it thoroughly before buying. We'll do a free consultation to see what would work best for you, in person or by video call. We'll carry your kit to your car, or arrange one of our quick and easy delivery options. And we'll cover you for six years with our great-value guarantees.
Come and book your appointment today!
Parking Instructions
The town centre including St. Sampson’s Square is pedestrianised between 10:30am and 8pm every day. During these hours we offer a porter service to help you get your purchases back to any of the local car parks. You can also drive up to the store to collect your purchases before 10:30am. Please ask a colleague for more information.
There are plenty of car parks to choose from in the town center. One of the nearest to us is Piccadilly car park which is located on Piccadilly (Postcode YO1 9NX). The council car park (nearest to the store) is the last one on the left (part of Fenwicks) and is just a short walk to the store. There is also on-street pay and display parking on Piccadilly. Alternatively, the Shambles car park (YO1 7PA) is also only a short walk to the store. We offer a porter service to both of these car parks.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
Delivery: Same day local delivery available on all stock items and free delivery from our warehouse on almost everything else!
FREE PORTER SERVICE Don't worry about getting your new purchases back to your car. Park up, pop in and have a demo, we offer a free porter service to all local car parks
For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.