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Store Services

  • Buy By Phone

    We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock.
  • Custom Installation

    Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
    Find out more here.
  • Free Consultation

    For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here.
  • Lowest Price Guaranteed

    Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
    Find out more here.
  • Repair Service

    In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here.
  • Spread The Cost

    Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
    Find out more here.
  • Video Appointments

    Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now.
  • The VIP Club

    Join free today and receive fantastic privileges.
    Find out more here.

About Us - York

We've got all the latest home entertainment tech on display and we'll offer you the lowest prices guaranteed with our Price Beat policy (although some Ts&Cs apply). Our greatest asset though is our desire to give you the best possible service, both before and after purchase. We can even book video and in-store appointments outside our usual opening times for our VIPs.

We'll give you unbiased, expert advice, borne out of many years of experience and considerable training, to help you make a decision. We'll set up your choice of equipment in our Experience room so you can test it thoroughly before buying. We'll do a free consultation to see what would work best for you, in person or by video call. We'll carry your kit to your car, or arrange one of our quick and easy delivery options. And we'll cover you for six years with our great-value guarantees.

Come and book your appointment today!

 

Parking Instructions

The town centre including St. Sampson’s Square is pedestrianised between 10:30am and 8pm every day.  During these hours we offer a porter service to help you get your purchases back to any of the local car parks. You can also drive up to the store to collect your purchases before 10:30am. Please ask a colleague for more information.

There are plenty of car parks to choose from in the town center. One of the nearest to us is Piccadilly car park which is located on Piccadilly (Postcode YO1 9NX). The council car park (nearest to the store) is the last one on the left (part of Fenwicks) and is just a short walk to the store. There is also on-street pay and display parking on Piccadilly. Alternatively, the Shambles car park (YO1 7PA) is also only a short walk to the store. We offer a porter service to both of these car parks.

If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.

Delivery: Same day local delivery available on all stock items and free delivery from our warehouse on almost everything else!

FREE PORTER SERVICE Don't worry about getting your new purchases back to your car. Park up, pop in and have a demo, we offer a free porter service to all local car parks

For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.

Installation gallery and brochures

Customer reviews & letters